An honest conversation about equity release mortgages

Printed questions text with red question mark.

Equity release is one of those topics that people worry about long before they understand it. For many families, it’s not just a financial question; it’s an emotional one.  

For some people, equity release mortgages raise questions about inheritance or whether they’ll be able to pass on their family homes to their loved ones. For others, it’s a topic that is difficult to understand beyond the remembrance of old-fashioned horror stories.  

Today’s equity release market is very different. It’s highly regulated and more flexible than ever, with stronger consumer protections. But the fear and uncertainty aren’t going away (in fact, a quick search for equity release on Reddit shows thousands of comments from people worried that their loved ones are being taken advantage of).  

That’s why we believe that honest, open guidance is essential.  

To help you better understand equity release mortgages, we’ve spoken directly with Debbie Woodhouse, one of our mortgage and protection specialists. With more than 20 years of experience in helping people secure mortgages, Debbie tells us when and how equity release can be a suitable option.  

Thank you for talking to us, Debbie. Can you explain what equity release is in simple terms, and when and why people use it? 

“I’ve spent more than two decades helping families with their homes and finances. Of course, ‘equity release’ sounds like a daunting technical term. But when you take away the jargon, it’s surprisingly straightforward. 

I often describe it as the equivalent of a savings account you live in. Equity release is a way for homeowners (typically aged 55 and over) to access the equity they’ve built in their home without moving. You can take a tax-free lump sum or a regular income, and you continue living there just as you always have. 

People use it for many different reasons. Some want to clear an existing mortgage so they can remove the stress of monthly payments. Some need to make home improvements or adapt their house so they can stay independent as they get older. For example, they might want to use the money to pay for things like a walk-in shower or a downstairs bedroom. Others want to help the family by giving what I call a ‘living inheritance’, such as helping children with a house deposit or university fees. And sometimes, pensions don’t stretch as far as we hoped, so equity release provides that extra cushion for travel, a new car or simply peace of mind that the bills are covered.”  

Why does equity release provoke so much fear and scepticism among families? 

“Of course, your family members will feel anxious or fearful of it. Your home isn’t just an asset; it’s your sanctuary and your family’s history. When you talk about tapping into that value, it’s only natural that emotions run high. 

The problem is that, historically, there have been horror stories about equity release and poor communication. That’s because the industry wasn’t regulated in the 80s and 90s as it is today. Unfortunately, back then, there were numerous examples of families who were left with negative equity and ended up owing more than the house was worth.  

Those stories were frightening, and they’ve stayed with people. 

Today, the landscape is completely different. If you use a provider who is a member of the Equity Release Council, you are legally protected. You will never owe more than the value of your home, and you cannot be evicted as long as you meet the simple terms of the agreement. The Financial Conduct Authority now regulates the industry very closely, and those predatory practices are essentially a thing of the past. 

If your children or families are worried about the process, you should involve them in the conversations from the very beginning. I always encourage clients to bring their children to our meetings so they can ask questions. When everyone sees the projections and understands what safeguards are in place to protect their parents, that fear usually turns into a productive family discussion.  

My job isn’t to “sell” you a mortgage product. It’s to provide a safe, confidential space to see if equity release is an option that fits your life. If I feel a plan isn’t in your best interest, or if I sense any pressure from outside sources, I will be the first to say so.” 

What would you say to adult children who are terrified their parents will lose their inheritance, or worse, make a decision about equity release that they don’t fully understand? 

“It isn’t greedy to worry about inheritance. Usually, family members fear that their parents will be placed in an insecure position or that it could limit their options later in life.  

That’s natural, and I think we need to recognise these legitimate fears and concerns.  

Firstly, modern equity release is highly regulated. If we work with a lender approved by the Equity Release Council, there are iron-clad safeguards in place to protect your home. The No Negative Equity Guarantee means parents will never owe more than the house is worth. They also have the legal right to live in the home for life. And they must always receive independent legal advice from their own solicitor to ensure they fully understand the commitment. 

Secondly, it’s about talking openly about inheritance matters. It’s true, equity release will reduce the amount left in the estate. There’s no sugarcoating that or pretending it’s not something to think about. But we can often ring-fence a percentage of the property’s value to protect a portion of their potential inheritance. That guarantee gives families peace of mind. 

Thirdly, as I mentioned earlier, I strongly believe in transparency. I always invite adult children to participate in the consultation, so everyone hears the same information. When they understand the ‘why’ behind their parents’ decision, whether it’s to be more comfortable now or to help their children earlier in life, the fear tends to ease. 

But my most important message is that as a mortgage and protection specialist, I will always stop the process if someone seems confused or if there’s any pressure from a family member or lender. At The Mortgage Expert, we recognise that every decision needs to be made with eyes wide open. It’s that transparency and honesty that stop the predatory practices of the past.” 

There’s a perception that equity release is only for people with no loved ones to leave an inheritance to. Is that a fair belief?? 

“It’s a widespread perception, but I don’t believe it to be true. Many people who come to me have children and grandchildren. They’re not choosing between ‘giving to family’ and ‘taking equity release’. They’re choosing how and when their family receives support. 

Many parents use equity release because they love their families and want to help them now. A living inheritance can make a real difference. Some people like to use the equity release to give their loved ones a deposit for a first home or to help a grandchild through university. You can also stay independent in your own home without relying on your children for financial support. 

Of course, there are things to consider. The final inheritance will be smaller, compound interest will reduce the equity over time, and a lump sum can affect means-tested benefits. Equity release is a long-term commitment, so it shouldn’t be done impulsively. 

If you’re worried about how to explain this to your children, there are simple ways to make everyone feel comfortable. As I mentioned, we can ring-fence a percentage of the home’s value, so some inheritance is guaranteed. I often encourage a ‘living inheritance’ conversation in which parents explain that they’d rather help now than in 20 years. And we can reassure families that under the No Negative Equity Guarantee, they will never be left with a bill. 

I always say that your children would much rather know you’re warm, comfortable and happy in your own home than receive a slightly larger cheque later.” 

Many people feel trapped and believe equity release means they can never move again. Is that true? 

“It’s a prevalent misconception that equity release ties you to one home forever. Modern plans are designed with the understanding that life changes. 

Most plans today are portable. That means you can move and take your equityrelease plan with you, as long as the new property meets the lender’s criteria. If you move to a cheaper home, you may need to repay a portion of the loan to keep everything aligned with the new property’s value. 

There are also plans now with no early-repayment charges. You can repay the loan whenever you choose, with no penalties. Others have tapered exit fees which reduce over time, and many include downsizing protection, meaning if you move to a home the lender can’t accept, you can repay the plan in full with no penalty.” 

Why do so many people feel blindsided by compound interest once they look into equity release properly? 

“It’s easy to see why compound interest feels frightening. In everyday life, we’re used to standard mortgages where we pay the interest each month, and the balance gradually decreases.  

Equity release works differently. 

With a standard lifetime mortgage, you don’t usually make monthly payments. The interest ‘rolls up’. That means in year two, you’re paying interest not just on the money you borrowed, but also on the interest from year one. 

Because of compounding, the amount you owe can double every 10 to 15 years, depending on the interest rate, which erodes the equity left for your loved ones.  

That’s why I always show clients a projection table so they can clearly see what the loan might look like in 5, 10, or 25 years. 

But rolled-up interest isn’t the only option. Many modern plans allow you to pay some or all of the interest each month, which stops the balance from growing. Most lenders also allow voluntary overpayments of up to 10% per year without a penalty.” 

When is equity release genuinely a suitable option, and when is it a mistake people regret? 

“In my experience, I think that equity release is neither good nor bad. Instead, it should be seen as a tool. Whether it improves someone’s life or becomes a regret depends entirely on their reasons and circumstances. 

It can work extremely well when it solves a long-term problem or enhances the quality of life.  

For example, refinancing an interest-only mortgage that’s coming to an end can remove financial stress and secure someone’s right to stay in their home. Providing a living inheritance can help children buy their first home or grandchildren go to university, and parents can enjoy seeing the impact. Or someone may need home adaptations or care that allows them to remain independent rather than move into residential care, which could become extremely expensive. 

Regret happens when a decision is impulsive or made under pressure. For example, using equity release for short-term luxury, such as an around-the-world cruise or an expensive car, often leads to disappointment. That’s because the memories will fade, but the compound interest will continue. Taking out the maximum amount at age 55, “just because they can”, could leave someone with very little equity in later life when they may need funds for care or essential repairs. And family pressure is a major red flag. If I sense someone is being coaxed into releasing money to help pay a child’s debts or support a business, I stop the process. 

My golden rule is simple: don’t borrow more than you need, and don’t borrow it sooner than you must.” 

Are there any alternatives to equity release that people may not be aware of? 

“Before I recommend equity release, I walk clients through what I call my Duty of Care checklist. 

Many people are entitled to benefits such as Pension Credit, Attendance Allowance, or Council Tax reductions without realising it. Even an extra £50 or £100 a week can remove the need for a loan.  

If someone has good pension income, a Retirement InterestOnly (RIO) mortgage can work because the balance doesn’t grow. Sometimes people prefer to protect their savings, but using your own money is almost always cheaper than borrowing. Local councils often offer Home Improvement Grants or Disabled Facilities Grants for adaptations such as walk-in showers, which are always worth looking into. 

I also sometimes suggest a family conversation. Children may prefer to lend the money privately, keeping the interest ‘in the family’ rather than paying a lender. 

I will never push a product if one of these alternatives is a better fit. My job is to help people feel comfortable and financially safe in the home they love.”  

If someone is already stressed about money, how can a mortgage adviser help them feel in control rather than overwhelmed? 

“When you’re already feeling the weight of financial stress, the last thing you need is jargon and a hard sell. My first job isn’t to talk about interest rates. It’s to listen. 

I break everything down step by step in plain English. I make sure people understand they have the power to say no, and we always look at alternatives first. Often, the most empowering thing I can say is, ‘You don’t actually need to do this, have you considered this benefit instead?’” 

Do you need a mortgage broker or an IFA for equity release? 

“This is a great question, and it’s one that often confuses people.  

As a Specialist Mortgage Broker, I’m qualified to find you the right equity release product. I look at the different lenders, the interest rates, and the ‘bells and whistles’ such as things like inheritance protection, drawdown facilities, or nopenalty exits to find the best fit for your home and your age. 

An Independent Financial Adviser (IFA) will look at your entire financial world. They look at your pensions, your tax position, your investments, and how releasing equity might affect your long-term estate planning. 

If your situation is straightforward, for example, you want to clear an existing mortgage, then a specialist broker is often all you need. But if you have a large estate, complex tax concerns, or worries about how this might impact long-term care funding, I will often recommend bringing an IFA into the conversation so we can look at everything holistically. 

Beyond the financial advice, you will also have your own independent solicitor. Their sole job is to sit down with you, away from me and away from the lender, and make sure you fully understand the legal commitment you’re making.” 

If you have any questions about equity release, talk to The Mortgage Expert. 

Thank you to Debbie for taking the time to share her expertise and her compassionate outlook with us. Conversations like this help families feel understood, informed and reassured. If you’d like to continue the conversation or explore your options, our team is always on hand to help. 

All you need to do is get in touch.

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